DARKCOON | Perguntas e respostas frequentes. FAQs

É um instalador ou uma loja especializada? Torne-se PRO e compre a preços de venda por grosso!

Como compro na Darkcoon?

Para comprar em https://darkcoon.es/pt/ s\u00f3 precisas de completar o registo com os teus dados e adicionar os produtos ao carrinho. Poder\u00e1s guardar a tua informa\u00e7\u00e3o para compras futuras e aceder ao teu hist\u00f3rico. Se \u00e9s instalador, distribuidor ou uma loja especializada, podes solicitar uma conta PRO para aceder a pre\u00e7os especiais, condi\u00e7\u00f5es profissionais e ferramentas avan\u00e7adas.

Posso pedir ajuda para escolher produtos ou criar um kit personalizado?

Sim. Tens dispon\u00edvel aconselhamento profissional humano em pr\u00e9-venda e p\u00f3s-venda, al\u00e9m do suporte da MarIA, a nossa assistente de IA ativa 24/7, capaz de analisar requisitos t\u00e9cnicos, or\u00e7amento, ambiente e integra\u00e7\u00e3o.

Quais s\u00e3o os custos e prazos de envio?

Envios gratuitos a partir de 50\u20ac para particulares e a partir de 300\u20ac para profissionais. O prazo habitual de entrega \u00e9 de 24-48h em Espanha e Portugal continental, podendo ser alargado no caso de produtos volumosos enviados em palete.

Posso comprar a partir das Ilhas Can\u00e1rias?

Se resides nas Ilhas Can\u00e1rias, poder\u00e1s fazer a tua encomenda atrav\u00e9s do portal colaborador SYNIVA. Desta forma n\u00e3o pagar\u00e1s o IVA da Pen\u00ednsula e pagar\u00e1s os impostos aplic\u00e1veis nas Ilhas Can\u00e1rias, al\u00e9m de obteres condi\u00e7\u00f5es preferenciais nos custos de envio. Consulta as condi\u00e7\u00f5es gerais da SYNIVA.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"g3dupnr","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"v9zw7ul","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"t4pot8b","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83d\udd0d 2. ORIENTA\u00c7\u00c3O DE COMPRA / DIAGN\u00d3STICO T\u00c9CNICO","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"zwqzu2f","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

Que sistema de seguran\u00e7a \u00e9 melhor para um apartamento, moradia, espa\u00e7o comercial ou armaz\u00e9m industrial?

Depende do tipo de im\u00f3vel, acessos, dimens\u00f5es e n\u00edvel de risco.

Apartamento: alarme com detetores interiores + c\u00e2mara opcional

Moradia / neg\u00f3cio / armaz\u00e9m: dete\u00e7\u00e3o exterior + sirene exterior + videovigil\u00e2ncia + prote\u00e7\u00e3o perimetral

Se nos indicar o tipo de im\u00f3vel, acessos e necessidades, orientamos gratuitamente.

Que c\u00e2mara \u00e9 melhor para interior ou exterior?

Interior: domo ou cube IP com \u00e1udio

Exterior: bullet ou domo met\u00e1lico IP66/IK10 com vis\u00e3o noturna IR ou a cores

Domo: est\u00e9tica e discri\u00e7\u00e3o

Bullet: maior alcance e dissuas\u00e3o

Que \u00f3tica ou dist\u00e2ncia precisa uma c\u00e2mara de cobrir?

Consoante a lente:

2.8mm \u2192 \u00e2ngulo amplo e curta dist\u00e2ncia

4mm \u2192 bom equil\u00edbrio entre vis\u00e3o + alcance

6mm a 12mm \u2192 longa dist\u00e2ncia ou pontos espec\u00edficos

Se tiver d\u00favidas, podemos sugerir o modelo de acordo com os metros exatos.

Que detetor Ajax escolher se tenho animais de estima\u00e7\u00e3o?

Detetores PIR adequados at\u00e9 20 kg ou sensores duplos/anti-mask conforme o ambiente. Para exterior, duplo PIR + fun\u00e7\u00f5es anti-falsos alarmes.

Que kit Ajax Systems recomendam para habita\u00e7\u00e3o, neg\u00f3cio ou armaz\u00e9m industrial?

Em habita\u00e7\u00f5es recomendam-se kits com painel Hub 2 ou Hub 2 Plus, detetores interiores e sirene exterior. Em neg\u00f3cios ou armaz\u00e9ns industriais, costumam adicionar-se detetores exteriores, sensores perimetrais e automatiza\u00e7\u00e3o. Podemos criar um kit Ajax \u00e0 medida com base na planta ou em fotografias.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"l9y590l","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"2ucmqd1","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"vd0jzi1","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83e\udde9 3. COMPATIBILIDADE E INTEGRA\u00c7\u00c3O ENTRE EQUIPAS","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"gz2k5rn","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

As c\u00e2maras Dahua e Hikvision s\u00e3o compat\u00edveis entre si?

Podem ser compat\u00edveis atrav\u00e9s de ONVIF se ambas estiverem configuradas em modo IP standard. N\u00e3o \u00e9 garantida compatibilidade alargada ou anal\u00edtica entre marcas.

Posso vincular o alarme da Ajax Systems com c\u00e2maras Dahua ou Hikvision?

Sim, atrav\u00e9s de liga\u00e7\u00f5es RTSP compat\u00edveis dentro da app Ajax. N\u00e3o existe integra\u00e7\u00e3o f\u00edsica nem automatizada entre sensores e c\u00e2maras.

O que \u00e9 ONVIF e porque \u00e9 importante?

\u00c9 o standard internacional que permite que c\u00e2maras e gravadores IP de diferentes marcas possam comunicar e integrar-se.

Posso integrar c\u00e2maras ou alarmes com Alexa, Google Home ou Apple HomeKit?

Depende do modelo. Algumas c\u00e2maras IP permitem integra\u00e7\u00e3o atrav\u00e9s de skill ou app; no entanto, equipamentos de seguran\u00e7a profissionais podem n\u00e3o integrar-se por normativa, seguran\u00e7a ou certifica\u00e7\u00e3o.

Que c\u00e2maras Dahua recomendam para vis\u00e3o nocturna real sem infravermelhos vis\u00edveis?

A gama Dahua com tecnologia Full Color permite vis\u00e3o nocturna a cores mesmo com muito pouca luz, ideal para habita\u00e7\u00f5es, neg\u00f3cios e exteriores onde \u00e9 necess\u00e1ria identifica\u00e7\u00e3o facial ou de matr\u00edculas.

Que c\u00e2maras Hikvision s\u00e3o mais adequadas para anal\u00edtica avan\u00e7ada com IA?

A s\u00e9rie AcuSense e DeepinView \u00e9 ideal para anal\u00edticas avan\u00e7adas: filtragem humano/ve\u00edculo, intrus\u00e3o, cruzamento de linha, contagem e mais.

Posso gravar v\u00eddeo com c\u00e2maras Ajax e ligar um gravador NVR ou DVR?

Sim, embora a Ajax Systems n\u00e3o inclua grava\u00e7\u00e3o pr\u00f3pria de v\u00eddeo nem disponha de NVR/DVR pr\u00f3prios, pode utilizar gravadores compat\u00edveis atrav\u00e9s de RTSP ou ONVIF, como Dahua, Hikvision, Uniview/Uniarch, TVT ou Safire, entre outros. A app Ajax n\u00e3o funciona como gravador, mas apenas como visualizador de v\u00eddeo em directo, pelo que a capta\u00e7\u00e3o, o armazenamento e a an\u00e1lise devem ser realizados num gravador NVR/DVR profissional ou num servidor na nuvem. Se pretender grava\u00e7\u00e3o 24/7, anal\u00edtica IA, hist\u00f3rico reproduz\u00edvel ou uso legal de evid\u00eancias, dever\u00e1 utilizar um gravador profissional devidamente configurado.

Quando \u00e9 recomend\u00e1vel usar solu\u00e7\u00f5es Omada/Vigi (TP-Link) num projecto profissional?

Quando se pretende integrar rede corporativa, Wi-Fi gerido e videovigil\u00e2ncia centralizada, ideal para escrit\u00f3rios, com\u00e9rcio, hot\u00e9is e estabelecimentos de ensino.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"86lgtbd","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"08uea9i","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"yy2qx22","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83c\udfdb\ufe0f 4. LEGALIDADE, RGPD E NORMATIVA","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"h3nnf96","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

\u00c9 legal instalar c\u00e2maras em casa ou num neg\u00f3cio?

Sim, desde que se respeite a privacidade e a prote\u00e7\u00e3o de dados.

Posso gravar zonas p\u00fablicas ou espa\u00e7os comuns?

N\u00e3o \u00e9 permitido gravar a via p\u00fablica nem zonas comuns sem autoriza\u00e7\u00e3o legal.

\u00c9 obrigat\u00f3rio o cartaz de videovigil\u00e2ncia?

Sim, deve ser afixado de forma vis\u00edvel.

Durante quanto tempo posso guardar as grava\u00e7\u00f5es?

Normalmente at\u00e9 30 dias, salvo exce\u00e7\u00f5es legais autorizadas.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"5lr7gkf","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"fvjbkv9","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"7lxlai0","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\u2699\ufe0f 5. DESEMPENHO, INSTALA\u00c7\u00c3O E SEGURAN\u00c7A T\u00c9CNICA","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"umxppug","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

As c\u00e2maras ou alarmes precisam de internet para funcionar?

Os alarmes profissionais funcionam sem internet gra\u00e7as \u00e0 bateria e a uma comunica\u00e7\u00e3o alternativa. As c\u00e2maras podem gravar sem internet, mas o acesso remoto requer liga\u00e7\u00e3o.

O que acontece se faltar a luz ou o Wi-Fi?

Os alarmes continuam operacionais com a bateria interna. As c\u00e2maras podem continuar a gravar se houver alimenta\u00e7\u00e3o, embora possam n\u00e3o ser visualizadas remotamente. Recomenda-se SAI/UPS.

Onde \u00e9 melhor colocar c\u00e2maras ou detetores?

Evitar contraluz, humidade, vibra\u00e7\u00f5es, zonas muito acess\u00edveis ou fontes de calor/ar.

Quanto dura a bateria em dispositivos sem fios?

Depende do modelo e da utiliza\u00e7\u00e3o, mas pode ultrapassar v\u00e1rios anos.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"aphddhu","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"gue183h","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"sxdflhw","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83d\udd12 6. GARANTIA, AUTENTICIDADE E COMPRA SEGURA","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"g978d1t","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

Os produtos s\u00e3o originais e t\u00eam garantia oficial?

Sim, apenas canal oficial europeu com garantia do fabricante de 3 anos. Opcionalmente, podes solicitar garantia alargada.

O que inclui a garantia de compra Trusted Shops?

Trata-se de uma garantia de satisfa\u00e7\u00e3o de compra que cobre at\u00e9 2500\u20ac por encomenda durante os primeiros 30 dias. Esta cobertura \u00e9 gratuita para os nossos clientes e poder\u00e1s ativ\u00e1-la ao finalizar a tua encomenda.

Como evitar comprar c\u00e2maras ou alarmes falsas?

Comprando a distribuidores oficiais e evitando produtos sem rastreabilidade.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"lnhww6k","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"9jpra27","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"vkr1v8g","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83e\udd16 7. IA, AUTOMA\u00c7\u00c3O E ASSIST\u00caNCIA INTELIGENTE","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"pq6ygjz","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

O que pode fazer a MarIA, a assistente de IA da Darkcoon?

Recomendar equipamentos conforme a necessidade
Esclarecer d\u00favidas t\u00e9cnicas
Ajudar a escolher sensores, lentes e gravadores
Orientar a instala\u00e7\u00e3o
Resposta 24/7

A MarIA \u00e9 atualizada continuamente com novos conhecimentos t\u00e9cnicos.

Posso enviar fotos, plantas ou v\u00eddeos para aconselhamento personalizado?

Sim, podemos criar um projeto guiado completo.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"m08xjij","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"m5zswvg","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"sxkqv08","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83d\udcb0 8. PRE\u00c7O, FINANCIAMENTO E SEGURAN\u00c7A DE COMPRA","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"jm984ju","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

Porque \u00e9 que alguns produtos parecem mais baratos em marketplaces?

Pode tratar-se de vers\u00f5es n\u00e3o oficiais, sem garantia ou sem suporte.

Oferecem financiamento ou pagamento em presta\u00e7\u00f5es?

Sim, atrav\u00e9s de m\u00e9todos de pagamento fracionado dispon\u00edveis no processo de compra.\u00a0

Garantem o melhor pre\u00e7o de compra?

Sim, numa sele\u00e7\u00e3o das nossas principais marcas. Se encontrares um artigo mais barato num site da concorr\u00eancia nos primeiros 14 dias de calend\u00e1rio a contar da data de compra, emitiremos um reembolso da diferen\u00e7a. Consulta as marcas inclu\u00eddas.

","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":[]}],"editSettings":[]}],"editSettings":[]},{"id":"fqo27ax","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","slider_section":"","slider_section_navigation":"both","slider_section_swipe":"yes","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"custom_height_tablet":{"unit":"px","size":400},"custom_height_mobile":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":"","width":"","height":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":"","width":"","height":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_slider":"","arrows_color":"","arrows_bg_color":"","dots_color":"","section_advanced":"","margin":{"unit":"px","top":"0","right":0,"bottom":"20","left":0,"isLinked":false},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"woi38oh","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":"","width":"","height":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","z_index":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100","screen_md":"default","screen_md_width":"100"},"defaultEditSettings":[],"elements":[{"id":"8wl5k15","elType":"widget","isInner":false,"settings":{"section_title":"","title":"\ud83d\udccc IMPORTANTE","link":{"is_external":"","url":""},"size":"default","header_size":"h3","header_style":"none","align":"","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"uppercase","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"0","right":"0","bottom":"20","left":"0","isLinked":false},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":[]},{"id":"5amf10g","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"

Se n\u00e3o encontra o que procura, n\u00e3o hesite em perguntar \u00e0 nossa equipa de especialistas e lembre-se de que tamb\u00e9m colocamos \u00e0 sua disposi\u00e7\u00e3o a MarIA, o nosso chat com intelig\u00eancia artificial, dispon\u00edvel 24 horas por dia ao clicar aqui:

\ud83d\udc49 https://darkcoon.es/pt/?oct8neOpen=1

DARKCOON TECH SPAIN SLU

CIF: B21659511

HORÁRIO DE ATENDIMENTO TELEFÓNICO:

Segunda a Sexta-feira, Vésperas de Feriados e Agosto:

10:00 às 13:00h (manhãs)

Segunda a Quinta-feira:

16:00 às 18:00h (tardes)

HORÁRIO DOS ESCRITÓRIOS E DO ARMAZÉM:

Segunda a Quinta-feira:

7:30 às 18:00h de forma ininterrupta

Sexta-feira, Vésperas de Feriados e Agosto:

7:30 às 15:00h

*Atendimento e venda online

Informação

Sobre nós

COMPROMISSO SOCIAL

Segue-nos

A minha conta

Pagamento seguro

Descarrega a nossa app

GARANTIA DE CONFIANÇA

Este site usa cookies próprios e de terceiros para melhorar nossos serviços e mostrar a publicidade relacionada às suas preferências, analisando seus hábitosnavegação. Para dar seu consentimento ao seu uso, pressione o botão Aceito.

Política de cookies Personalizar cookies

Cookies funcionais

Não

Sim

Descrição e biscoitos

Os cookies funcionais são estritamente necessários para fornecer os serviços da loja, bem como para o seu bom funcionamento, pelo que não é possível recusar a sua utilização. Permitem ao utilizador navegar no nosso website e utilizar as diferentes opções ou serviços que nele existem.


PHP_SESSID	darkcoon.es	O cookie PHPSESSID é nativo de PHP e permite que os websites armazenem dados de estado seriados. No sítio web é utilizado para estabelecer uma sessão do utilizador e para passar dados de estado através de um cookie temporário, que é vulgarmente conhecido como cookie de sessão. Estes Cookies só permanecerão no seu computador até que feche o seu navegador.	Sessão
PrestaShop-#	.darkcoon.es	Este é um cookie utilizado pela Prestashop para armazenar informação e manter a sessão do utilizador aberta. Armazena informações tais como moeda, língua, identificação do cliente, entre outros dados necessários para o bom funcionamento da loja.	480 horas
rc::a	.darkcoon.es	Ele é usado para ler e filtrar solicitações de bots.	Persistente
rc::c	.darkcoon.es	Ele é usado para ler e filtrar solicitações de bots.	Persistente

Cookies publicitários

Não

Sim

Descrição e biscoitos

Estes são cookies que recolhem informações sobre os anúncios mostrados aos utilizadores do sítio web. Podem ser anónimas, se apenas recolherem informações sobre os espaços publicitários mostrados sem identificar o utilizador, ou personalizadas, se recolherem informações pessoais sobre o utilizador da loja por terceiros, para a personalização desses espaços publicitários.


ads/ga-audiences	.darkcoon.es	Esses cookies são usados pelo Google AdWords para reconquistar visitantes que provavelmente se converterão em clientes com base no comportamento online do visitante nos sites.	Sessão
fr	.darkcoon.es	Usado pelo Facebook para entregar uma série de produtos de publicidade, como lances em tempo real de anunciantes terceiros.	3 meses
tr	.darkcoon.es	Usado pelo Facebook para entregar uma série de produtos de publicidade, como lances em tempo real de anunciantes terceiros.	Sessão
_fbp	.darkcoon.es	Usado pelo Facebook para entregar uma série de produtos de publicidade, como lances em tempo real de anunciantes terceiros.	3 meses

Cookies analíticos

Não

Sim

Descrição e biscoitos

Recolher informação sobre a experiência de navegação do utilizador na loja, geralmente anónima, embora por vezes também permitam que o utilizador seja identificado de forma única e inequívoca a fim de obter relatórios sobre os interesses do utilizador nos produtos ou serviços oferecidos pela loja.


_ga	.darkcoon.es	Registra um ID exclusivo que é usado para gerar dados estatísticos sobre como o visitante usa o site.	2 anos
_gat	.darkcoon.es	Usado pelo Google Analytics para controlar a taxa de solicitação	1 dia
_gat_gtag_UA_#	.darkcoon.es	Usado para controlar a taxa de solicitação.	1 minuto
_ga_#	.darkcoon.es	Registra um ID exclusivo que é usado para gerar dados estatísticos sobre como o visitante usa o site.	1 dia
_gd#	.darkcoon.es	Este é um cookie de sessão do Google Analytics usado para gerar dados estatísticos sobre como você usa o site, que são removidos quando você fecha o navegador.	Sessão

Cookies de desempenho

Não

Sim

Descrição

Estes são utilizados para melhorar a experiência de navegação e optimizar o funcionamento da loja.

Outros cookies

Não

Sim

Descrição

Estes são cookies sem um objectivo claro ou aqueles que ainda estamos em processo de classificação.

Perguntas e respostas freqüentes - FAQ

DARKCOON TECH SPAIN SLU

Sede central Valência:

Delegação de Madrid:

Delegação de Barcelona:

HORÁRIO DE ATENDIMENTO TELEFÓNICO:

HORÁRIO DOS ESCRITÓRIOS E DO ARMAZÉM:

[email protected]

+34 961 330 951

Informação

Sobre nós

COMPROMISSO SOCIAL

Segue-nos

A minha conta

Pagamento seguro

Descarrega a nossa app

GARANTIA DE CONFIANÇA